Frequently Asked Questions

Frequently Asked Questions

How To Book

Your reservation can be made online at muskokacruises.ca. Please select the location or vessel and available dates will show in the calendar.

Tickets can be purchased in person prior to the cruise but are based on availability therefore we cannot guarantee that tickets will be available for your date and time if you just show up.

Tickets do not need to be printed prior to boarding. As we are paperless please check-in with our first mate while boarding with the last name associated with your booking.

Before You Board

The Lady Rosseau boat is located in Port Carling at the dock at 7 Lock Street East.  It is on the Lake Rosseau side of the port Carling lock.  Directly across from Mooskoka’s Ice Cream shop. The Muskoka Gaga is located in Bracebridge at 300 Ecclestone Drive. It is parked at the dock behind the Quality Inn.

In Port Carling there is free 2 hour street parking.  There is free parking located at the library as well as the Municipal town office. In Bracebridge there is ample parking at the Quality Inn.

 



We ask that everyone arrives at the boat 15 minutes prior to your scheduled departure time. If you do not see the boat please do not panic. More that one cruise runs daily and the boat will return shortly. 

On Board Experience

There are non-alcoholic drinks, chips and alcoholic beverages available for purchase.

Please be mindful of people with animal allergies and pet phobia,  who would like to enjoy the cruise as well. If it absolutely necessary that you bring your pocket pet under five pounds, it is imperative that they are quiet and kept in a purse carrier or on a leash. The only other exception would be for certified service animals.

The cruises typically run rain or shine. The boats have ample indoor seating.

There is a gender neutral washroom onboard.